Other ways to get help
As well as speaking to our team on 1300 349 166 Monday to Friday 8.45am to 5.00pm (EST), you may also find these independent resources helpful:
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Bank & Save
Everyday Banking
Personal Savings
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All personal savings
Get ahead or stay that way with an ING savings account.
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Savings Maximiser
High variable interest rate. With competitive ongoing rates, all your money goes towards your savings goals.
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Personal Term Deposit
High interest rate guaranteed for the term. You choose the timeframe.
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Savings Accelerator
Tiered savings account with higher variable interest rates for balances starting at $50,000.
Business Savings
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All business savings
Straightforward banking for your business.
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Business Optimiser
Variable interest business savings account with 24/7 access.
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Business Term Deposit
Fixed interest rate for business savings. You choose the timeframe.
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Wholesale Term Deposit
Competitive interest rates for a fixed period, that's tailored to your cash flow needs.
Your tools
Your tools
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Credit Cards
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Personal Loans
Personal Loans
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All Personal Loans
Unsecured personal loan with a low fixed rate, no ongoing monthly fees and no early repayment fees.
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Personal Loan for Car
Hit the road sooner
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Personal Loan for Reno
Make your renovation dream a reality
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Personal Loan for Wedding
Plan your perfect day
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Personal Loan for Travel
Tick off your bucket list destinations
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Personal Loan for Debt Consol
Show your bills who's boss
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Home Loans
Home Loans
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All home loans
Home loans for buyers, investors and borrowers looking for a better deal.
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Mortgage Simplifier
Low variable interest rate home loan with no ongoing monthly or annual fees.
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Orange Advantage
Includes a 100% interest offset when linked to our Orange Everyday bank account.
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Fixed Rate Loan
Fixed interest rate home loans for terms of one to five years.
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Green Upgrade Loan
A low 5-year fixed rate with no upfront fees or break fees.
Commercial Loans
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Insurance
Insurance
Car Insurance
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ING Car Insurance
Save 15% on your first year's premium when you purchase a policy online. T&Cs apply - see disclaimer below.
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ING Comprehensive Car Insurance
Covers loss or damage to your car plus the damage it causes to other people's vehicles and property for which you are liable.
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ING Third Party Car Insurance
Covers your liability for $20 million worth of accidental damage your car causes to other people's vehicles and property.
Health Insurance
Home and Contents Insurance
Motorcycle Insurance
Pet Insurance
Travel Insurance
Your tools
15% off
ING Car InsuranceOn your first year's premium when you purchase a policy online.
T&Cs apply - see disclaimer below.
Your tools
Set up your online access30% off ING Home &
Contents InsuranceOn your first year's premium when you purchase a combined policy online. T&Cs apply - see disclaimer below.
Your tools
15% off ING
Motorcycle InsuranceOn your first year's premium when you purchase a policy online.
T&Cs apply - see disclaimer below.
Your tools
15% off
ING Pet InsuranceOn your first year's premium when you purchase a policy online.
T&Cs apply - see disclaimer below.
Your tools
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Superannuation
- About us
- Contact us
- Help and support
- Security info
- BSB: 923-100
- Home
- Help and support
- Tips, hints and guides
- Financial support
- Other ways to get help
Helplines & support
Lifeline
A national charity providing all Australians experiencing a personal crisis with access to 24 hour crisi support and suicide prevention services.
Website: www.lifeline.org.au
Phone: 13 11 14
Uniting Care – Kildonan
Website: www.kildonan.org.au
Phone: 1800 002 992
Beyond Blue
Over the phone, web and email support to people experiencing anxiety or depression.
Website: www.beyondblue.org.au
Phone: 1300 224 636
Finance – National Debt Helpline
Website: www.ndh.org.au
Phone: 1800 007 007
Useful Information & Referral Services Support
The Lookout
Provides family violence information and support.
Website: www.thelookout.org.au
Phone: 13 11 14
1800RESPECT
The National Sexual Assault Domestic FV Counselling Service is a confidential online and telephone counselling, information and referral service available 24 hours a day 7 days a week.
Website: www.1800respect.org.au
Phone: 1800 737 732
Safe Steps
Free service to woman, their children, family and friends living with FV. Professional support 24 hours a day, 7 days a week, through a comprehensive range of services to enable woman to become – and stay – free from violence.
Website: www.safesteps.org.au
Phone: 1800 015 188
Mensline
National telephone and online support, information and referral service for men with family and relationship concerns. Service is available nationally and is staffed by professional councillors.
Website: www.mensline.org.au
Phone: 1300 224 636
QLife
Telephone and web-based counselling, referrals and support groups for LGBTIQ people and their families.
Website: www.qlife.org.au
Phone: 1800 184 527
Financial help & useful website resources
ASIC's Money Smart
ASIC's MoneySmart website is for all Australians - young or old, rich or poor, investing or paying off debt. They offer free, independent guidance so you can make the most of your money.
Website: www.moneysmart.gov.au
Australian Banking Association
The ABA works with government, regulators and other stakeholders to improve public awareness and understanding of the industry’s contribution to the economy and to ensure Australia’s banking customers continue to benefit from a stable, competitive and accessible banking industry.
Website: www.ausbanking.org.au