Contact us

To find out more about ING's insurance products

  • For car insurance, home insurance, landlords insurance and travel insurance: Call 1800 815 688, weekdays from 8am to 8pm (Sydney time). Alternatively, you can write to ING Insurance Centre, GPO Box 390D, Melbourne VIC 3001.
  • For life insurance plans including Life First and Accident Cover Plus: Call 1800 500 229, weekdays from 9am to 6pm (Sydney time). Alternatively, you can write to ING Insurance Centre, GPO Box 4028 NSW 2001.
  • For SecureLiving Plans: Call 1300 362 975, weekdays from 8am to 9:30pm (Sydney time).

For claims information

  • For car insurance, home insurance, landlords insurance and travel insurance: call 1300 667 806, 24 hours, 7 days.
  • For life insurance plans including Life First and Accident Cover Plus: call 1800 500 229, weekdays from 9am to 6pm (Sydney time).
  • For SecureLiving Plan claims: call 1300 555 250, weekdays from 8am to 9:30pm (Sydney time).

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